Help center

Billing and invoices

Cadence bills weekly. Invoices land Friday morning, charge attempts run Friday afternoon, receipts land Saturday. The math is simple by design: weekly rate × weeks active, less any prorations.

Pricing

  • Junior · $500 / week · 0 to 2 years experience
  • Mid · $1,000 / week · 3 to 5 years experience
  • Senior · $1,500 / week · 5 to 8 years experience
  • Lead · $2,000 / week · 8+ years experience

All tiers are 40 hours per week, dedicated. You can drop to 20 or 10 hours / week part-time at proportional pricing.

What gets billed

  • The 48-hour trial is free. No card charge, no hold.
  • The first weekly invoice is generated the Friday after you convert the trial.
  • If the engineer started Wednesday, the first invoice is prorated to days actually worked.
  • Pause weeks are billed at 25% of the weekly rate to hold capacity. Cancel weeks are not billed.

Payment methods

  • Card (Visa, Mastercard, Amex). Default.
  • ACH for US founders. Higher invoice limits, slower confirmation.
  • Wire transfer for invoices over $25,000 / month. Email billing@cadence.work to set up.
  • SEPA for EU founders. Available through Stripe.

Receipts and accounting

  • Every invoice is downloadable as PDF from your dashboard, with line items per active engagement.
  • Tax IDs (VAT, GST, ABN) can be added in Settings → Billing.
  • Cadence is registered for VAT in the EU and reverse-charges where applicable.
  • Annual statements ship January 15. Email billing@cadence.work for finance team CSV exports.

Disputes

You have 7 days from invoice date to dispute a charge. Open a dispute from the invoice page or email billing@cadence.work. We mediate based on platform ratings, messaging logs, and PR history. Refunds are at our discretion but we err toward refunding when there is a real signal.

Failed payments

  • First failure: retry in 48 hours, no impact on engagement.
  • Second failure: engagement paused, engineer notified.
  • Third failure: engagement ended, balance referred for collection at 14 days past due.

Anything else, billing@cadence.work. Back to help center.