This policy describes how Cadence Labs, Inc. ("Cadence", "we") collects, uses, and shares personal data. We aim to be specific instead of vague, if any section is unclear, email privacy@cadence.work.
1. What we collect
When you use Cadence we collect:
- Identity: name, email, role (founder / engineer / partner), profile fields you fill in (company, headline, bio, location, timezone, GitHub / LinkedIn URLs, resume).
- Usage: pages you visit, actions you take (book, accept, rate, message), your IP and user agent for fraud prevention.
- Communication: messages between founders and engineers, intro-call recordings (only with both-party consent), and any support emails.
- Payment: card-on-file is held by Stripe / Razorpay, we never see card numbers. We do see invoice amounts, subscription status, and payout details.
- Voice interview audio: stored encrypted, used only for grading + appeals review, deleted 12 months after your account closes.
2. How we use it
- Run the matching algorithm, engineer skills, ratings, and availability are read every time a founder books.
- Run the platform, billing, payouts, notifications, support.
- Improve matching quality, we look at aggregate (anonymized) data on what makes a successful engagement.
- Detect fraud, duplicate accounts, fake reviews, sock-puppet referrals.
We do not sell personal data. We do not use your data to train third-party AI models without explicit opt-in.
3. Sharing
We share what's necessary to operate the service:
- Founder ↔ engineer see each other's name, photo, role, and the booking-relevant fields. Founders never see engineer payout info; engineers never see founder card-on-file details.
- Sub-processors: Stripe / Razorpay (payments), Resend (email), Daily.co (video), Anthropic (interview grading), Vercel + Neon (hosting + DB), Pusher (real-time), PostHog / Sentry (analytics + errors). All are bound by data-processing agreements.
- Legal compliance: we comply with valid law-enforcement requests but notify you unless gagged by court order.
4. Your rights
EU/UK/CA/IN: you can request access, correction, deletion, or export of your data at privacy@cadence.work. We respond within 30 days. You can also delete your account from Settings → Danger zone, which queues data for deletion within 60 days.
5. Retention
- Active account data: kept for the lifetime of the account.
- Closed account: profile data deleted within 60 days. Anonymized booking outcomes retained indefinitely for matching ML.
- Tax / financial records: 7 years (US/India statutory minimum).
- Interview recordings: 12 months after account closure, then permanently deleted.
6. Security
SOC 2 Type II in progress (target Q3 2026). Database encrypted at rest (AES-256), TLS 1.3 in transit, secrets rotated quarterly, access controls on principle of least privilege. Bug bounty: security@cadence.work.
7. Children
Cadence is not for under-18s. Don't use it if you're under 18.
8. Changes
We'll email you 30 days before any material change.