You can export everything we hold about you, in machine-readable form, at any time. Free, no questions asked, in line with GDPR data portability and similar rights elsewhere.
How to request an export
- Sign in.
- Open Settings → Privacy.
- Click Request data export.
- We email a download link within 24 hours, valid for 7 days.
What is in the export
A single ZIP file with the following:
- profile.json · account fields, profile, preferences.
- matches.json · match history (founder side: which engineers were assigned; engineer side: which founders).
- engagements.json · all engagements with start, end, rate, status.
- invoices.json · every invoice with line items.
- payouts.json · engineer side: weekly payout history. Partner side: commission ledger.
- messages.json · platform messages with timestamps.
- ratings.json · ratings you gave or received (anonymized for the giver if you are the engineer).
- voice-interview/ · engineers only, the original recording and transcript.
- README.txt · field-level documentation for everything above.
Format and tools
- JSON for structured data, UTF-8.
- PDFs for invoices and tax forms.
- WebM for voice interview recordings.
- The README points to the schema version in case our fields change later.
Privacy of others
We redact information that belongs to other people in your data:
- Engineer-side: founder names appear, but private internal notes about the founder do not.
- Founder-side: engineer names appear, but the engineer's payout amounts and tax info do not.
- Messaging: the contents of messages you sent or received are included, attachments authored by the other party are listed but not included.
How often you can export
Once every 7 days. If you need a more frequent export for compliance reasons, email trust@cadence.work.
Exports if you have already deleted
After an account purge runs (see delete my account), the export endpoint is unavailable. Request the export before you confirm deletion.
Anything else, trust@cadence.work. Back to help center.